FAQs
Do you sell physical prints or digital downloads?
All artwork is sold as a physical art print and shipped to your address. We do not offer digital downloads.
Can I order my print with a frame?
Yes! Choose your preferred size and frame style on the product page. We offer unframed prints and six frame options: Thin Black, Thin White, Thin Gold, Silver Leaf, Gold Leaf, and Gold Black Reverse. The smallest size, 4" × 6", is available unframed only.
Where are your prints produced and shipped from?
Our prints are produced and shipped from the United States. Each print is made to order.
Do you ship internationally?
We currently deliver to addresses within the United States only.
When will my order arrive?
Please allow 3–5 business days for production, followed by approximately 5–7 business days for standard shipping. These are estimated timeframes. Once your order ships, we’ll email you a tracking number so you can follow its progress.
Can I cancel my order?
You can request a cancellation within 12 hours of purchase by emailing info@spaceandmoodstudio.com with your order number. After this window, your order enters production and can no longer be cancelled.
Can I change my size, frame, or shipping address?
Please email info@spaceandmoodstudio.com as soon as possible with your order number and the requested change. We’ll check whether an adjustment is still possible. Changes cannot be guaranteed once production has started.
Do you accept returns or exchanges?
Each print is produced specifically for your order, so we do not accept returns or exchanges for a change of mind or an incorrect size selection. Please check your chosen artwork, dimensions, and frame option before ordering.
What if my order arrives damaged or incorrect?
Please contact info@spaceandmoodstudio.com within 7 days of delivery. Include your order number and clear photos showing the issue. We’ll review your request and arrange a replacement or refund at no additional cost.
How can I contact you?
Email us at info@spaceandmoodstudio.com. We aim to reply within 24 hours. If your question concerns an existing order, please include your order number so we can help you faster.